Scheduled Maintenance Alert: January 31st, 2024

Scheduled Maintenance Alert

In our ongoing efforts to improve our service and ensure its reliability, we wish to inform you that we will be performing scheduled maintenance on our servers.

Maintenance Window:

  • Date: January 31st, 2024
  • Start Time: 4:30 am GMT
  • Estimated Completion Time: 6:30 am GMT
  • Estimated Downtime: 1 hour


  • The API Portal & connection will be inaccessible during this maintenance window.
  • Any setting updates in the portal will not be possible during this period.

Impact Solution:

  • Once the system is back online, we'll ensure that any missing data during the downtime is pushed.

Why is this necessary?

  • This maintenance is crucial to apply necessary updates, ensure optimal performance, and enhance security measures. While we aim to complete the task in the shortest time possible, we've set the window to ensure everything is thoroughly tested and working as expected.


  • Please save any work and log out of your account before the maintenance window.
  • If you encounter any issues after the maintenance, please reach out to our support team at

Thank you for being a valued member of our community.

Date: Tuesday, January 16, 2024